Friday, February 10, 2012

On Customer Service and More

Tools for any craftsperson are very important; knitters are no exception. I will confess that I was impressed in a mildly horrified way when I found out what a fellow knitter and partner in crime had paid for a pair of fancy knitting needles.

That said, she recently posted about not only the exceptional customer service of the company that produced said needles, but also about how good products compare with mediocre ones at all levels - from the environment, to living wages and health care for the company's workers, to the quality of the product itself.

I guess I'll be paying more attention to my needle purchases in the future.

1 comment:

kmkat said...

Thanks! If you win, will chocolate be a satisfactory substitute for yarn?